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Santa Barbara Company

Our system will not return shipping methods in the following scenarios.- When trying to ship to a country outside of the USA. We do not ship internationally.- When trying to send orders containing plants or flowers outside of the immediate Santa Barbara area. Plants and flowers can only be delivered to the following zip codes: 93101, 93103, 93105, 93108, 93109, 93110, 93111, 93117. -When trying to send wine to a state where it is prohibited. That list includes: ALABAMA, ARKANSAS, DELAWARE, KENTUCKY, MISSISSIPPI, NEW HAMPSHIRE, NORTH DAKOTA, OKLAHOMA, RHODE ISLAND, SOUTH DAKOTA, &amp; UTAH. If it is not one of these options, then there is likely a glitch in our system and we greatly appreciate you bringing the issue to our attention! Please reach out to support at support@santabarbaracompany.com so that we can resolve the problem or take your order over the phone.&#xA0;

Our system will not return shipping methods in the following scenarios. - When trying to ship to a country outside of the USA. We do not ship internationally. - When trying to send orders containing plants or flowers outside of the immediate Santa Ba

The online checkout says that there are no valid shipping methods for my cart?

What if my package gets lost or arrives damaged?

Can I return a product for a refund or exchange?

How do I track my order?

How do I cancel my order?

Do you ship internationally?

Can I add additional products to a gift basket or gift box?

Do you offer free shipping?

I provided the wrong billing address. Can you update the billing address on the order I just placed?

Do you send my package without price information? It's a gift.

My tracking information says it does not exist / label created?

I received an email that there are still items in my cart, but I placed an order!

Can I substitute an item in a gift basket?

Can I add a gift message to my order?

How much is shipping?

How much is local delivery?

Where do you offer hand delivery?

When will my order be delivered?

Where do you deliver and ship?

Can I leave gratuity?

Do you ship to PO Boxes?

Can I pick up my order?

Can I create a custom gift?

Can I ship two or more gifts to one address?

How can I use or redeem my Poppy Points?

How do I place a special order for a product? I want to purchase something that exceeds stock available.

How do I place an order?

I provided the wrong shipping address. How can I change it?

How do I order multiple gifts for different addresses at once?

Do you have a store in Santa Barbara where I can buy your products?

The product I want to order says "Inquire." Can I order it?

How do I order a large number of products or gifts?

Do you sell wholesale?

What happens if my recipient isn't home for a local delivery?

Can wine ship to all states? And other wine questions!

I am delivering a gift to a local hotel. How does this work?

What happens if my order is undeliverable and I decide to cancel the order?

How long will it take for my order to ship?

I make a product that I think you might be interested in carrying. How can I contact you?

Can you send me a photo of my order?

Do you do bridal bouquets or wedding flowers?

The online checkout says that there are no valid shipping methods for my cart?Updated 4 months ago