We strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details. W
Food items, wine, special orders, and most skincare products are final sale due to their sensitivity and perishability. Other items are eligible for refund or exchange. They must be returned in their original condition, with all tags and packaging in
Once your order has been placed, you will receive a confirmation email with your order details. The tracking process is slightly different for orders that are being hand delivered within the Santa Barbara area and orders that are shipping nationwide.
You can cancel your order as long as it has not yet been processed by our team! Please reach out to us immediately to let us know. Please know that we do pay credit card fees on canceled orders, so if you just need to modify your order we ask that yo